We want you to love Ecoflo from the very first wear—but we get that sometimes things don’t work out.
First-Time Customer? Try Us Risk-Free
If you’re new to Ecoflo, you're covered by our 60-Day First Try Guarantee. Try one pair, and if it’s not the right fit or feel, we’ll issue a refund—no questions asked. (Excludes shipping costs.)
Changed Your Mind?
We accept returns on unopened, unworn items still in original packaging within 30 days of delivery. Return shipping costs are the responsibility of the customer. Simply lodge your request via email at info@goecoflo.com, and we’ll walk you through the process.
Received a Faulty Item?
If your order arrives damaged or faulty, we’ll happily replace it or offer a full refund. In these cases, we’ll cover return shipping too. Just contact us at info@goecoflo.com with your order details and photos if needed.